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Apprenticeships

At C2C Group, we are committed to empowering businesses and individuals through transformative and impactful training programs. Our carefully crafted initiatives are designed to unlock the full potential of both employers and apprentices, creating a positive impact on businesses while continuously enhancing their own performance.

We treat each learner as a unique individual, providing a personalised delivery plan and tailored training based on their initial assessment.

Thanks to government support, non-levy employers can benefit from having 95% of the apprenticeship cost covered, with the option to pay the remaining 5% in convenient monthly instalments. This presents an incredible opportunity to up-skill your workforce and embrace the valuable knowledge they bring to your business. Don't miss out on this chance to elevate your team's capabilities and drive your business forward!

Why Choose Us?

Explore Our Apprenticeships

Our Apprenticeships:

Project Management & Leadership Roles

Level 4

Typical duration to gateway : 24 months (this does not include EPA period)

An associate project manager apprenticeship will teach the apprentice to manage project work and teams for businesses and other organisations.

Projects can be defined and delivered within different contexts, across diverse industry sectors. They can be large or small. Every project needs to be managed to ensure its success, an associate project manager knows what needs to be achieved, how it will be achieved, how long it will take and how much it will cost, and works with the project team to achieve the required outcomes. Associate project managers need good planning, organisation, leadership, management and communication skills. An associate project manager utilises resources with suitable skills, qualifications, experience and knowledge to work together in a motivated and integrated team, with clearly defined reporting lines, roles, responsibilities and authorities.

The main duties and tasks of a project manager are:

  • Project governance
  • Project stakeholder management
  • Project leadership and communication
  • Consolidated planning
  • Budgeting and cost control
  • Business case and benefits management
  • Project context and scope management
  • Project schedule and resource management
  • Project risk and issue management
  • Contract management and procurement
  • Quality management
 

Level 3

Minimum duration to gateway: 12 months (this does not include EPA period)

An apprenticeship in Team Leader or Supervisor teaches your apprentices how to manage teams and projects to meet a private, public or voluntary organisation’s goals.

A Team leader or ​supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to achieve set goals.

The main duties and tasks of a Team Leader or Supervisor are:

  • Supporting, managing, and developing team members
  • Managing projects, planning, and monitoring workloads and resources
  • Delivering operational plans
  • Resolving problems
  • Building relationships internally and externally
 

Level 5

Typical duration to gateway:  30 months (this does not include EPA period)

An Operations Manager apprenticeship will teach the apprentice how to manage teams and projects in line with a private, public or voluntary organisation’s operational strategy.

An Operations Manager manages teams and/or projects and achieves operational goals and objectives to deliver the organisation’s strategy. They are accountable to a more senior manager or business owner.

The main duties and tasks of an operations manager include:

  • Creating and delivering operational plans
  • Managing projects
  • Leading and managing teams
  • Managing change
  • Financial and resource management
  • Talent management
  • Coaching and mentoring
 

Level 7

Typical duration to gateway:  24 months (this does not include EPA period)

A Senior Leader apprenticeship provides individuals with experience managing teams, projects, and change. They will learn to firm up their understanding of strategic management approaches, assess the risks and opportunities that could affect the business, and bolster their inspirational and visionary leadership toolkit with insight from academia and best practices from other senior leaders.

The main duties and tasks of a Senior Leader include:

  • Setting direction, vision, and governance and providing a clear sense of purpose for their area of responsibility.
  • Providing transparent and inclusive leadership.
  • Identifying longer-term opportunities and risks using data from internal intelligence sources and external influences.
  • Developing sustainable, ethical, innovative and supportive cultures that get the best from people and enable the delivery of results.
  • Resources that may include budgets, people, assets and facilities.
  • Staying up to date with innovation and championing its adoption.
  • Keeping pace, responding to change and leading agile transformation.
  • Leading and promoting sustainable business practices.
  • Responding to and managing crises.
 

Level 6

Typical duration to gateway:  28 months (this does not include EPA period)

A Chartered Manager (Degree) apprenticeship provides individuals with on-the-job experience and a professional pathway for future development. They will develop the skills to manage people, projects, operations, and services effectively, contributing to the long-term success of an organisation. It also offers professional recognition for their ability to make an impact, act ethically, and demonstrate a commitment to continuous learning and personal development.

The main duties and tasks of a Chartered Manager include:

  • Strategic decision making.
  • Setting direction and achieving results.
  • Building and leading teams.
  • Developing skills and motivating others.
  • Project management.
  • Financial management.
  • Risk management.
  • Developing stakeholder relationships.
 

Customer Service & Support Roles

Level 2

Minimum duration to gateway: 12 months (this does not include EPA period)

A customer service practitioner apprenticeship will teach the apprentice to provide customer service products and services for businesses and other organisations, including face-to-face, telephone, digital and written contact and communications.

The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide high-quality service to customers, whether in the workplace, digitally, or by going out into the customer’s locality.

The main duties and tasks of a customer care practitioner include:

  • Dealing with orders and payments,
  • Offering advice, guidance, and support,
  • Meet-and-greet,
  • Sales,
  • Fixing problems,
  • After care,
  • Service recovery
  • Gaining insight through measuring customer satisfaction.

Level 3

Typical duration to gateway: 18 months (this does not include EPA period)

A business administrator apprenticeship teaches the apprentice how to support and interact with different parts of the organisation and interact with internal or external customers.

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large public, private, and charitable businesses. The role may involve working independently or as part of a team, including developing, implementing, maintaining and improving administrative services. Business administrators develop essential skills and behaviours to support their progression towards management responsibilities

The main duties and tasks of a business administrator include:

  • Support and engage with different parts of the organisation
  • Interacting with internal or external customers.
  • Adding value through contribution to the efficiency of an organisation,
  • Support of functional areas,
  • Working across teams and resolving issues as requested.
  • Effective communication skills (both written and verbal)
  • Managing priorities and own time

Human Resources & Development Roles

Level 3

Minimum duration to gateway: 18 months (this does not include EPA period)

An HR Support apprenticeship teaches apprentices to handle day-to-day HR queries, work with HR systems for recruitment and employee relations, and ensure compliance with company policies and employment law. It equips them with the skills to assist with employee onboarding, talent management, employee records management, and HR systems operation. They collaborate with managers and HR professionals to provide advice and guidance, support employee well-being, and contribute to broader HR strategies for a motivated and productive workforce.

The main duties and tasks of HR Support are:

  • Providing HR advice and support to employees and managers.
  • Assisting with recruitment processes and onboarding of new employees.
  • Maintaining and updating employee records and HR systems.
  • Supporting employee relations, including handling disciplinary, grievance, and performance management processes.
  • Contributing to HR projects and initiatives, such as talent management and employee well-being programs.
  • Advising on employment law, HR policies, and best practices.
  • Administering employee benefits and payroll.
  • Supporting learning and development initiatives, including employee training and development plans.
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Level 3

Minimum duration to gateway: 18 months (this does not include EPA period)

A Learning & Development Practitioner apprenticeship will help your business equip its learning and development team with the skills needed to use training and upskill the entire workforce. It is designed for those involved in identifying, developing, and delivering learning and training or learning needs. The role of the Learning and development professional is to support people management and personal and professional development.

The main duties and tasks of a Learning & Development Practitioner are:

  • Identify and analyse learning needs. Establish team and individual capability and learning gaps aligned with organisational performance outcomes, enabling practical evaluation.
  • Use sound questioning and active listening skills to understand requirements and establish root causes, i.e. establishing that it is a learning/training need, before developing L&D solutions.
  • Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training requirements.
  • Use practical analytical skills to seek out and analyse information.
  • Take ownership through to resolution, escalating complex situations as appropriate.
 

Level 5

Minimum duration to gateway: 18 months (this does not include EPA period)

A Learning & Development Consultant Business Partner apprenticeship will teach the apprentice to become accountable for ensuring that learning and development contribute to and influence improved workplace performance.

The main duties and tasks of a Learning & Development Consultant Business Partner are:

  • Align learning needs with the strategic ambitions and objectives of the business.
  • Make decisions and recommendations on what the business can or should do in a learning and development context.
  • Help develop strategies to improve performance around sustainability or the embedding of approaches to help the UK reach net carbon zero emissions by 2050.
  • Link their work to the business’s context and strategic priorities.
  • Measure the outcomes and impact of any learning interventions to demonstrate a return on investment and expectation.
 
 

Construction & Technical Roles

Level 4

Typical duration to gateway : 36 months (this does not include EPA period)

An apprenticeship as a Construction Quantity Surveying Technician teaches apprentices how to monitor and control construction project costs and manage contracts effectively while adhering to compliance obligations.

The main duties and tasks of a Construction Surveying Technician are:

  • Assisting senior managers with the budgeting of construction projects
  • Control of costs during a construction project
  • Selection and management of specialist contractors
  • To contribute to the mitigation of disputes using accurate records
  • Recording, control and reporting of income and expenditure on a construction project
  • Valuation of progress on construction projects
  • To assist senior managers with the legal and contractual issues on a construction project

Level 3

Minimum duration to gateway: 12 months (this does not include EPA period)

A Network cable installer apprenticeship will teach your apprentices how to install, terminate, test, and certify network cable infrastructure components in accordance with National and International industry standards.

The main duties and tasks of a Network Cable Installer are:

  • Install copper cables, which are widely used to interconnect communicating devices, connect floors within buildings, connect buildings to buildings, connect cities to cities, and provide the highest-speed broadband to homes.
  • Interpret detailed project plans to construct and fix network equipment cabinets, prepare cable pathways, and install cable support and containment systems.
  • Install network equipment in cabinets according to manufacturer’s specifications, including routers, switches, and WAN equipment.
  • Undertake performance-based testing and provision of certification to the customer. During the network’s lifespan, maintenance should occur where faults have occurred.
  • They work in potentially hazardous areas such as building sites, highways, and railways and are responsible for their own safety and the safety of those in the local area who could be affected by their actions.
  • Responsible for caring for and maintaining a wide range of specialist tools, ensuring that equipment is always serviceable and calibrated (where appropriate).
  • Use workforce management systems for various workflow activities, personal time, and attendance tracking.

Health & Safety Roles

Level 3

Minimum duration to gateway: 24 months (this does not include EPA period)

A Health, Safety & Environment apprenticeship will teach the apprentice how to advise others to work without harming themselves or others.

They work to ensure that the company’s operations comply with legal and company requirements and that employees are safe and healthy.

The main duties and tasks of a Health, Safety & Environment (SHE) Technician are:

  • Advising on how to work safely and without harming others.
  • Helping to develop, manage, and monitor the company’s SHE management system.
  • Providing training on SHE topics, such as toolbox talks and inductions.
  • Assisting with the investigation of accidents, incidents, and near misses.
  • Presenting data and investigation findings to management and the workforce.
  • Planning and putting systems in place to manage change within the working environment.
 
 

Working with C2C Group has been fantastic! Our Assistant QS is really getting a lot out of the course—the learning style, the delivery, and the expertise of the instructor are all hitting the mark. It's clear we made the right choice partnering with you, and we're excited to see how this will continue to add value to our team and business.​

Mike Denny, Managing Director at Faber Joinery

FAQ's

Apprenticeship training is funded mainly by the government, enabling you to access tens of thousands of pounds worth of training for free or with minimal contribution, depending on whether you are a levy or non-levy paying business.

Your primary responsibilities are to pay your apprentice, give them time to learn and treat them like any other employee. Our team of apprenticeship experts and industry-leading tutors will take care of the rest!

This creates a cost-effective opportunity, with 95% of the apprenticeship training and assessment costs covered by funding. Fully funded apprenticeships are for those aged 16 to 21 at the start of the apprenticeship and for employees with an education health care plan (EHCP) aged 22 to 24.

Apprentices bring fresh ideas, allow tailored training to meet your needs, and often result in long-term employees, reducing recruitment costs. Additionally, apprenticeships help address skill shortages and contribute to social value by providing opportunities for the community and ensuring the development of a skilled workforce for the future.

You are required to provide mentorship, create a supportive work environment, and pay the apprentice at least the minimum wage. Additionally, you must ensure their safety, comply with legal requirements, and work with us to support the apprentice’s education, including providing sufficient off-job hours.

The duration of apprenticeships usually ranges between 1-4 years, with the majority lasting 15-18 months. We tailor our apprenticeships to meet the specific needs of the apprentice and provide flexible training that aligns with your business requirements and goals.

Unlock your team’s full potential with apprenticeships that enhance employee satisfaction and provide vital professional development opportunities. By identifying and addressing skills gaps within your team, you can ensure that they have the targeted training they need to excel and equip your team with the expertise they require to drive your business forward with confidence.

Unlike further education providers, we are not tied to traditional September intakes. Apprenticeships with us can start at any time of the year, giving your business the flexibility to onboard apprentices when it suits your operational needs.

No, we tailor the off-the-job learning to suit your business and the apprentice’s work-related tasks. As long as the required minimum off-the-job hours are met, the timing and structure of the training can be flexible. This allows learning to take place at times that align with your normal working patterns or shifts, ensuring a seamless integration with your business operations.

Apprenticeships are assessed through a combination of on-the-job performance, coursework, and an End Point Assessment (EPA). Our experienced tutors guide the apprentice throughout their learning journey, ensuring they are well-prepared for each stage of the assessment. Employers also play a crucial role in providing feedback and supporting the apprentice’s development.

You must pay at least the apprenticeship minimum wage, which varies depending on the apprentice’s age and the year of their apprenticeship. Many businesses choose to pay more than the minimum to attract high-quality candidates and demonstrate long-term investment in their team.

Yes! Apprenticeships are a great way to upskill existing staff. If you have employees who could benefit from formal training or career development, they can enrol in an apprenticeship program, allowing them to gain new qualifications while continuing their role within your business.

If your apprentice doesn’t pass an assessment, our tutors will work closely with them to identify areas of improvement and provide additional support to help them succeed. Apprentices typically have the opportunity to re-sit assessments after further training.

Yes, apprentices can be hired on fixed-term contracts for the duration of their apprenticeship. However, many employers find that apprentices bring long-term value to the business and offer them permanent roles upon completion of their training.

Due to the availability of government funding for apprenticeship programs, CITB grants are not applicable. However, from time to time, additional government grants may become available specifically for newly recruited apprentices. Our team stays informed of any new funding opportunities and will provide guidance to help you take advantage of these where possible.

Case Study

Supporting a flourishing start-up

01. The Problem

As a consultancy, our clients expect us to have competent, credible people to deliver their projects. As our business has grown, we have recognised the need to develop our own talent. This has included upskilling our existing team as well as recruiting and developing new people.

02. The Challenges

When trying to grow your own talent as a small business, you face several challenges:

The cost of training to upscale your people

Recruitment costs to find the right people for your team

Selecting the right apprenticeship and apprenticeship providers

Managing off-the-job time required by apprenticeships

The time and effort required to help people develop

03. The Results

Using the government apprenticeship funding, we have been able to enrol four apprentices in:

Organisational & Departmental Management
Project Management
Team Leader
Digital Marketing

Each apprentice has implemented the knowledge and skills gained through their apprenticeship to improve our business efficiency and quality of delivery to our clients.

04. Our Solutions

Flexible and Adaptable Learning with Our Digital Platform:

Our digital platform enables flexible and adaptable learning, catering to different learning styles and schedules. This flexibility ensures that apprentices can balance their work and learning commitments effectively.

Maximise Funding and Upskill Your Workforce!

Businesses should seize the opportunity to utilise available funding, including support from the government and CITB levy, to facilitate apprenticeships. The government’s apprenticeship levy substantially alleviates the financial burden on organisations, creating a golden opportunity for investment in workforce development. Don’t miss this chance to strengthen your business and upskill your employees with government-backed funding.

04. Our Solutions

Our Industry-Leading Tutors:

Our tutors are industry leaders with extensive experience and knowledge. They provide not only the required qualifications but also valuable insights and tips from their own professional journeys. This comprehensive approach ensures a well-rounded and impactful learning experience.

Off-the-job Hours

By working with the right apprenticeship provider, you can sculpt ‘off-the-job’ assignments and allocated projects to help improve and support your business. 

Developing Others

We have created a culture within the team that unlocks talent from within, including those on our apprenticeship programmes. We do this by using the GiANT model of developing others, which helps our experts who have specialist knowledge to impart their wisdom and coach others in the successful delivery of a particular service. 

05. Testimonial

As an owner of an SME consultancy company, I wanted to find a way to grow our talent. Apprenticeships have helped us do just that. We have four apprentices working for us, whose training has greatly enhanced their productivity and the standard of work they deliver. They are always happy to share new ideas sparked from what they have learnt, and these ideas have helped us improve as a business and deliver a better quality of work to our clients.

Joanna Strahan - Director of C2C Group

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